The past few posts I've been focusing my research and attention on the phenomenon of social media. I have to admit it fascinates me, but the goal of course is to make it work, from a business stand point. How can online social networking help your business? And how do you choose from the hundreds of sites that make this available?
I'm going to deal with a number of well-known sites, each one I have reviewed in the last few weeks. Now I'm going to list out each service's pros and cons so they can all be compared.
Pros:
Networking Intensive
Open and chatty community
real time answers.
Cons:
Time intensive
Navigation not intuitive
Leans towards the internet savvy
Pros:
Great way to "poll"
Close to Real Time but simple to use
Ability to automatically feed blog posts
Cons:
Too much down time
Often Tweeple are more interested in getting follower than networking
Superfluous information
Pros:
Community Opportunity
Clean Profile look - user friendly
Ability to create applications, events and blog posts
Cons:
Audience not "marketing" friendly
Networking more social
Ability to be tagged in notes and images that may not be work appropriate
Pros:
Massive Audience
Forum opportunity
Widely-Accepting to advertising
Cons:
Spammy
"Bathroom wall of the internet" - reputation isn't great
Friend Collectors instead of clients
Pros:
Simple, Clean, Business-friendly
Opportunity to get business feedback
Chance to get reviewed by clients
Cons:
People may "reject" your link because they don't remember you
Many users don't check-up on their profile regularly
Not all people network with others they actually know
Pros:
Viral effect for blogs
Simple way to get noticed
Easy to use
Cons:
Many people "digg" things because their friends do, not because they like it
Hitting the front page of Digg has been known to crash websites from too much traffic
The last social bookmarking site I think is important to mention is del.icio.us. That's right, the one with the weird punctuation. If you've been following the last few posts, del.icio.us works like the other social bookmarking site though its origins are a little different.
del.icio.us started as a way to keep track of your bookmarks from computer to computer. In a world where many of us have a desktop, a laptop, an office computer and a cell phone with internet access, getting to your favorite website can often end up as an exercise in text recall. del.icio.us solved that problem, letting you put all your bookmarks in one place.
Of course the social aspect soon developed. People shared links, used del.icio.us to promote other websites and their own. The truth is, humans are social creatures. We love to share and learn from each other. We like to offer up knowledge to other people. Use these social tools to get in on the online networking! Most business owners spend hours networking offline, but imagine a network that is running constantly. Again, del.icio.us is a must for you to submit to and also put as a widget on your blog.
del.icio.us is not just like a browser bookmark. So the interface may take some time adjusting to. Everything works with tags instead of being sorted into files. However, if you bookmark your own site you can also find out who else is bookmarking your site as well!